Terms

Returns

If you are at all unhappy with your purchase you may return it with 30 days of the delivery, in re-saleable condition for a full refund of the purchase price less the delivery fee.

If an item ordered arrives damaged, please make a claim by e-mailing us on lyn@one-black-sheep.co.nz within 48 hours of receiving your order. We cannot be held responsible if we are not informed within this time as we have to be prompt in making a claim on our postal insurance.


Warranty

While ONE BLACK SHEEP makes every endeavour to ensure that its products meet the highest standards as to quality, fitness and compliance with description, and every care is taken over selection of animal hides, no responsibility is accepted for wear and no warranty is given relating to natural product variation, variations from photograph description to physical product, and the effects of any subsequent manufacturing processes.

  • Slight dye transfer may occur with darker coloured sheepskin during first few wears.
  • Because most of our items are made from natural products, there may be some irregularities and variations in colour and texture. These traits are characteristic of fine leather and skin and add to the beauty and character of our products.
  • If at some future time we decide to alter our policies, these changes not apply retrospectively and will only be relevant to those transactions made after the date the amendments have been posted on these pages.


Copyright

Copyright is property right that exists, in accordance with Section 14 of the Copy Right Act 1994:

(a) Literary, dramatic or musical or artistic works.
(b) Sound records.
(c) Films.
(d) Broadcasts.
(e) Cable programmes.
(f) Typographical arrangements of published edition.

ONE BLACK SHEEP and the ONE BLACK SHEEP images are registered trademarks.

For defective products or goods supplied by us incorrectly, on receipt of the returned goods, we will either replace the goods and refund and the shipping fees or refund the full purchase price including shipping fees.